Privacy Policy

Welcome to Pizza Inn. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website innpizza-eat.rest, place an order, or otherwise interact with our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our website and services.

By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. This policy is incorporated into and subject to our Terms of Service.

1. About Us

Pizza Inn operates as a food service business in the United States. We are dedicated to delivering exceptional dining experiences while maintaining the highest standards of data privacy and security. Our contact details for all privacy-related inquiries are as follows:

2. Scope of This Privacy Policy

This Privacy Policy applies to all personal information collected by Pizza Inn through the following channels:

• Our website located at innpizza-eat.rest
• Online ordering systems and platforms we operate or use
• Email, telephone, and other direct communications
• In-store interactions, loyalty programs, and promotions
• Social media pages and third-party platforms where we have a presence
• Mobile applications (if applicable)

This policy does not apply to third-party websites, apps, or services that may be linked to from our website. We encourage you to review the privacy policies of any third-party services you access.

3. Information We Collect

We collect various types of information depending on how you interact with us. The categories below describe the types of personal information we may collect:

3.1 Personal Identification Information

When you create an account, place an order, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Mailing or delivery address
• Date of birth (for age verification or promotional purposes)
• Username and password (for account holders)

3.2 Payment and Financial Information

To process transactions, we collect payment-related information, which may include:

• Credit or debit card numbers (processed through secure, PCI-DSS compliant third-party payment processors)
• Billing address
• Transaction history and order details

We do not store your full credit card number on our servers. Payment processing is handled by trusted third-party providers who maintain their own security standards.

3.3 Order and Transaction Data

When you place an order through our website or in-store, we collect:

• Items ordered and order history
• Delivery or pickup preferences
• Special instructions and dietary preferences
• Timestamps and order confirmation numbers

3.4 Usage and Technical Data

When you visit our website, we automatically collect certain technical information, including:

• IP address
• Browser type and version
• Operating system
• Pages visited, time spent on pages, and navigation patterns
• Referring URLs (the website that directed you to ours)
• Device identifiers and screen resolution
• Clickstream data

3.5 Location Data

With your permission, or as part of delivery services, we may collect:

• GPS or geolocation data from your mobile device
• Address information provided during checkout
• General location inferred from your IP address

3.6 Communications Data

If you contact us via email, phone, or web form, we may collect:

• The content of your messages
• Your contact information
• Records of customer service interactions
• Survey responses and feedback

3.7 Cookie and Tracking Data

We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing behavior on our website. Please refer to Section 9 of this policy for detailed information on our cookie practices.

3.8 Information from Third Parties

We may receive information about you from third parties, including:

• Social media platforms (if you connect your social media account)
• Marketing partners and data analytics providers
• Delivery service partners
• Review platforms

4. How We Use Your Information

We use the personal information we collect for a variety of purposes, all of which are grounded in a legitimate business or legal basis. The specific purposes include:

4.1 Providing and Managing Our Services

• Processing and fulfilling your food orders
• Managing your customer account
• Coordinating delivery or pickup services
• Sending order confirmations, receipts, and status updates
• Processing payments and preventing fraudulent transactions

4.2 Customer Support and Communication

• Responding to your inquiries, complaints, and feedback
• Resolving disputes and troubleshooting issues
• Sending important notices about our services, including changes to our policies

4.3 Marketing and Promotions

• Sending promotional emails, newsletters, special offers, and discount codes (with your consent or as permitted by law)
• Personalizing marketing content based on your order history and preferences
• Running loyalty programs and reward schemes
• Retargeting campaigns through digital advertising platforms

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any marketing email or by contacting us at [email protected].

4.4 Analytics and Website Improvement

• Analyzing usage patterns to improve our website and services
• Conducting research and measuring the effectiveness of our marketing
• Testing new features and website functionality
• Understanding customer preferences and behavior to enhance the user experience

4.5 Legal Compliance and Safety

• Complying with applicable federal and state laws and regulations
• Responding to lawful requests from government authorities or law enforcement
• Enforcing our Terms of Service and other agreements
• Protecting the rights, property, and safety of Pizza Inn, our customers, and the public
• Detecting, investigating, and preventing fraudulent or illegal activities

5. Legal Basis for Processing (Applicable to US Residents)

Pizza Inn operates in the United States and processes personal data in accordance with applicable US federal and state laws, including but not limited to:

• The Federal Trade Commission Act (FTC Act) — which governs unfair or deceptive acts and practices, including privacy and data security
• The California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) — applicable to California residents
• The CAN-SPAM Act — governing commercial email communications
• The Children's Online Privacy Protection Act (COPPA) — governing the online collection of information from children
• State-specific privacy laws applicable in Virginia (CDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA), and other states with enacted privacy legislation

We process your information based on one or more of the following grounds: your consent, the performance of a contract (such as fulfilling an order), compliance with a legal obligation, or our legitimate business interests (where these do not override your rights and freedoms).

6. Sharing Your Information with Third Parties

We do not sell, rent, or trade your personal information to unaffiliated third parties for their independent marketing purposes without your explicit consent. However, we may share your information in the following circumstances:

6.1 Service Providers and Business Partners

We share data with trusted third-party vendors who assist us in operating our business, including:

• Payment processors — to securely handle financial transactions
• Delivery service partners — to fulfill delivery orders
• Cloud hosting providers — to store and manage data securely
• Email marketing platforms — to manage and send marketing communications
• Analytics providers (such as Google Analytics) — to understand website usage
• Customer support platforms — to manage customer inquiries
• Advertising networks — to deliver targeted advertisements

All third-party service providers are contractually obligated to use your data only for the purposes we specify and to maintain appropriate security measures.

6.2 Legal and Regulatory Disclosures

We may disclose your personal information if required to do so by law, or in good faith belief that such action is necessary to:

• Comply with a legal obligation, subpoena, court order, or government request
• Protect and defend the rights or property of Pizza Inn
• Prevent or investigate potential wrongdoing in connection with our services
• Protect the personal safety of our customers, staff, or the public

6.3 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or part of our business assets, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website before your information becomes subject to a different privacy policy.

6.4 With Your Consent

We may share your information with third parties for purposes not described in this policy when we have obtained your explicit consent to do so.

7. Data Security

We take the security of your personal information seriously and implement a range of technical, administrative, and physical safeguards to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for data transmitted between your browser and our website
• PCI-DSS compliant payment processing to protect financial data
• Access controls limiting data access to authorized personnel only
• Regular security audits and vulnerability assessments
• Firewall protection and intrusion detection systems
• Secure data storage with encryption at rest for sensitive data
• Employee training on data privacy and security best practices

8. Your Privacy Rights

Depending on the state in which you reside, you may have specific rights regarding your personal information. We honor and respect these rights as described below:

8.1 Rights for All US Residents

• Right to Know: You may request information about the categories and specific pieces of personal data we collect about you.
• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may request that we correct inaccurate or incomplete personal data.
• Right to Deletion: You may request the deletion of your personal data, subject to certain legal exceptions.
• Right to Opt Out of Marketing: You may opt out of receiving marketing communications at any time.

8.2 Additional Rights for California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the CCPA and CPRA, including:

• Right to Know About Data Sales or Sharing: You have the right to know if we sell or share your personal information and to whom.
• Right to Opt Out of Sale/Sharing: You may direct us not to sell or share your personal information with third parties. To exercise this right, please contact us at [email protected].
• Right to Limit Use of Sensitive Personal Information: You may request that we limit the use of sensitive personal information to what is necessary for providing our services.
• Right to Data Portability: You may request a copy of your personal information in a portable format.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you goods or services, charge different prices, or provide a different quality of service as a result of your exercise of these rights.

8.3 How to Exercise Your Rights

To submit a privacy rights request, please contact us using any of the following methods:

• Email: [email protected]
• Website: innpizza-eat.rest

We will verify your identity before processing your request to protect against unauthorized access. We aim to respond to all verified requests within 45 days. For complex requests, we may extend this period by an additional 45 days, with notice to you.

You may designate an authorized agent to submit a request on your behalf. We will require written authorization and may verify your identity directly.

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and deliver personalized content and advertising. This section provides a summary of our cookie practices.

9.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow the website to remember your actions and preferences over time, so you do not have to re-enter information each time you visit.

9.2 Types of Cookies We Use

9.3 Managing Your Cookie Preferences

You can control and manage cookies in several ways:

• Browser settings: Most browsers allow you to block or delete cookies through their settings. Please refer to your browser's help documentation for instructions.
• Opt-out tools: You can opt out of interest-based advertising through the Digital Advertising Alliance or the Network Advertising Initiative.
• Google Analytics: You can opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.

Please note that disabling certain cookies may affect the functionality of our website and your ability to use certain features, such as the online ordering system.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The following retention periods generally apply:

After the applicable retention period expires, we will securely delete or anonymize your personal information so that it can no longer be associated with you. In some circumstances, we may anonymize your data for research, statistical, or analytical purposes, in which case we may use this information indefinitely without further notice to you.

11. Children's Privacy

Pizza Inn does not knowingly collect, use, or disclose personal information from children under the age of 13, in compliance with the Children's Online Privacy Protection Act (COPPA). Our website and online ordering services are not directed at children under 13, and we do not knowingly allow children under 13 to create accounts or place orders through our digital platforms.

Furthermore, as our services involve food ordering and potentially include promotions for products such as alcoholic beverages where applicable, we require users to be at least 18 years of age to use our online services and create an account.

If you are a parent or guardian and believe that your child under the age of 13 has provided us with personal information without your consent, please contact us immediately at [email protected]. Upon verification, we will promptly take steps to delete such information from our records.

We do not knowingly target advertising or promotional materials at individuals under the age of 18. If we become aware that we have collected personal information from a minor in violation of this policy, we will delete such information as quickly as practicable.

12. International Data Transfers

Pizza Inn is based in the United States, and all data processing activities are primarily conducted within the United States. However, some of our third-party service providers and technology partners may be located in other countries. When we transfer your personal information outside of the United States, we take steps to ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable law.

These safeguards may include:

• Using service providers located in countries recognized as having adequate data protection standards
• Implementing contractual clauses that require recipients to protect your personal data
• Relying on certification programs such as the EU-US Data Privacy Framework where applicable

By using our website and services from outside the United States, you acknowledge and consent to the transfer of your information to the United States, where data protection laws may differ from those in your home country.

13. Third-Party Links and Services

Our website may contain links to third-party websites, social media platforms, and services that are not operated by us. These include but are not limited to social media sharing buttons, embedded content, and links to third-party delivery platforms. If you click on a third-party link, you will be directed to that third party's website.

We strongly advise you to review the privacy policy of every website you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. Our Privacy Policy does not apply to any third-party websites or services.

14. Do Not Track Signals

Some web browsers have a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. At this time, our website does not respond to DNT signals. However, you can manage your privacy preferences through our cookie management tools and the opt-out mechanisms described in Section 9 of this policy.

California residents should note that under the California Shine the Light Law (California Civil Code Section 1798.83), you have the right to request information regarding the disclosure of your personal information to third parties for their direct marketing purposes. To make such a request, please contact us at [email protected].

15. State-Specific Privacy Rights

In addition to the rights described in Section 8, residents of the following states may have additional rights under applicable state privacy laws:

15.1 Virginia Residents (VCDPA)

Under the Virginia Consumer Data Protection Act (VCDPA), Virginia residents have the right to access, correct, delete, and obtain a copy of personal data, as well as the right to opt out of targeted advertising and the sale of personal data.

15.2 Colorado Residents (CPA)

Under the Colorado Privacy Act (CPA), Colorado residents have the right to opt out of the processing of personal data for targeted advertising, the sale of personal data, and profiling. Colorado residents also have the right to access, correct, and delete their personal data.

15.3 Connecticut Residents (CTDPA)

Under the Connecticut Data Privacy Act (CTDPA), Connecticut residents have rights similar to those described under the VCDPA and CPA, including the right to opt out of targeted advertising and the sale of personal data.

15.4 Utah Residents (UCPA)

Under the Utah Consumer Privacy Act (UCPA), Utah residents have the right to access, delete, and obtain a copy of their personal data, as well as the right to opt out of the sale of personal data and targeted advertising.

To exercise any state-specific rights, please contact us at [email protected] with your state of residence and the specific right(s) you wish to exercise. We will respond in accordance with applicable state law timelines.

16. Filing a Complaint

If you believe that your privacy rights have been violated or that we have not handled your personal information in accordance with applicable law, we encourage you to contact us first so that we can address your concerns:

• Email: [email protected]

If you are not satisfied with our response, you have the right to file a complaint with the appropriate regulatory authority. In the United States, relevant authorities include:

17. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

• Update the "Last Updated" date at the top of this page
• Post the revised policy on our website at innpizza-eat.rest
• Notify you by email (if we have your email address) when material changes are made
• Display a prominent notice on our website for significant changes

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website and services after any changes to this policy constitutes your acceptance of the revised terms.

18. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact our privacy team:

We are committed to resolving any privacy concerns promptly and transparently. We aim to acknowledge all privacy inquiries within 5 business days and to fully respond within 30 calendar days, unless an extension is required under applicable law.

This Privacy Policy was last updated on June 12, 2026, and is effective as of the same date. © 2026 Pizza Inn. All rights reserved.